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All information about your machine, maintenance and support

Service sets

To guarantee the optimal operation of our machines, it is important that you carefully follow the Henkelman guidelines for your machine during maintenance or when replacing parts. We recommend that you always use original parts. This guarantees safety and ensures that your machine continues to perform without loss of quality. You can order parts separately, but we also have complete service sets available. 

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Service & Support

Every Henkelman machine comes with a 3-year manufacturer’s warranty. If a component breaks or fails within this period, it will be covered by your warranty. Of course, this does not include wear and tear parts. All parts can be ordered through your local dealer. As well as our standard warranty, you also have an agreement with your dealer regarding service and support. If you still have questions that have not been answered, please get in touch with your dealer or with us.  

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Programeer uw ACS instellingen

Voor alle Henkelman machines, uitgerust met ACS-besturingssysteem, bieden wij de mogelijkheid om zelf 20 voorgeprogrammeerde vacuümprogramma's in te stellen.  Door middel van onze speciaal ontwikkelde ACS configurator kunt u dit eenvoudig zelf via uw laptop of pc programmeren. De software stelt u in staat om naast de programma's ook de labels (etiketten) van uw machine in te stellen. Via een USB-stick zet u vervolgens de programma's makkelijk over naar uw Henkelman machine.

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Need help ? 

At Henkelman we are always here for you. We are open from Monday to Friday, from 8:00 to 18:00 (CET). You can also send us an e-mail.